Refund & Cancellation Policy

The Free plan has no charges and therefore no refund applies. You can stop using Postora at any time by deleting your account from the dashboard settings.

For new subscribers to the Starter or Growth plan, we offer a full refund within 7 days of your first payment, no questions asked.

• The 7-day clock starts on the date of your first successful payment.
• Refunds are issued to the original payment method (typically within 5–10 business days, depending on your bank).
• Refunds apply only to the most recent payment, not to earlier billing periods on the same account.
• The 7-day window applies to your first ever paid subscription. Subsequent renewals of the same plan are not eligible for the 7-day refund.

After 7 days, paid subscriptions are non-refundable. However, you can:

• Cancel any time — your plan stays active until the end of the current billing period, then stops charging.
• Downgrade — change to a smaller plan from your dashboard. The new plan price applies on your next renewal.
• Stop using the service without any further obligation. Just don’t renew.

Email support@postora.pro from the email address registered on your account, including:

• Your account email
• The Razorpay Payment ID (visible on the Upgrade page or in your payment receipt email)
• A short reason (optional — helps us improve)

We’ll process eligible refunds within 2 business days. The actual credit to your bank/card may take an additional 5–10 business days, depending on your payment provider.

You can cancel your paid plan at any time:

• Go to Dashboard → Settings
• Or email us at support@postora.pro and we’ll cancel for you

Cancellation stops future billing. Your plan benefits remain active until the end of your current paid period — you don’t lose anything you’ve already paid for.

We may decline a refund request if:

• The 7-day window has passed.
• The account shows clear evidence of policy abuse, including but not limited to: spam content generation, automated content scraping that violates third-party terms, or attempts to bypass plan limits via multiple accounts.
• The refund is for a renewal payment rather than a first-time subscription.
• A refund has already been issued for the same payment.

In all such cases, we’ll explain our decision in writing.

If you believe a charge is wrong, please contact us first at support@postora.pro. We resolve almost every billing question within a few business days.

Filing a chargeback with your bank without contacting us first may result in your account being suspended pending review. We reserve the right to dispute chargebacks where evidence shows the service was used as expected.

For all refund and billing questions:

• Email: support@postora.pro
• Operated by: Yukti software Technologies, India